Male
very high
confidence
Category: Crown Agencies
Salary Information
   Historical salary and taxable benefits from 1996 to 2024
YEAR | POSITION | SALARY | BENEFITS | RAISE | SalaryTotalRank | SalaryTotalOutOf | SalaryCategoryRank | SalaryCategoryOutOf | SalaryEmployerRank | SalaryEmployerOutOf | SalaryPositionRank | SalaryPositionOutOf | RaiseTotalRank | RaiseTotalOutOf | RaiseCategoryRank | RaiseCategoryOutOf | RaiseEmployerRank | RaiseEmployerOutOf | RaisePositionRank | RaisePositionOutOf | SalaryGenderTotalRank | SalaryGenderTotalOutOf | SalaryGenderCategoryRank | SalaryGenderCategoryOutOf | SalaryGenderEmployerRank | SalaryGenderEmployerOutOf | SalaryGenderPositionRank | SalaryGenderPositionOutOf | RaiseGenderTotalRank | RaiseGenderTotalOutOf | RaiseGenderCategoryRank | RaiseGenderCategoryOutOf | RaiseGenderEmployerRank | RaiseGenderEmployerOutOf | RaiseGenderPositionRank | RaiseGenderPositionOutOf | MostRecentPositionId | EmployerId | CategoryId | CATEGORY | POSITION_URL |
2024 | Assistant Director, Contact Centre and Customer Experience | 140612.32 | 595.44 | 0.07590 | 83736 | 377666 | 5476 | 18725 | 295 | 2580 | 1 | 1 | 125238 | 252117 | 3100 | 8427 | 251 | 2242 | 1 | 1 | 48539 | 166846 | 3103 | 9257 | 153 | 979 | 1 | 1 | 52221 | 115815 | 1663 | 4317 | 95 | 864 | 1 | 1 | 163322 | 13250 | 29 | Crown Agencies | assistant-director-contact-centre-and-customer-experience |
2023 | Assistant Director, Contact Centre and Customer Experience | 130696.51 | 425.73 | 0.05290 | 84767 | 300570 | 4965 | 13563 | 367 | 2483 | 1 | 1 | 78381 | 222398 | 3411 | 7851 | 1285 | 1834 | 1 | 1 | 50118 | 138237 | 2867 | 7123 | 199 | 946 | 1 | 1 | 38386 | 106323 | 1707 | 3948 | 363 | 711 | 1 | 1 | 163322 | 13250 | 29 | Crown Agencies | assistant-director-contact-centre-and-customer-experience |
2022 | Manager, Customer Experience | 124128.39 | 252.90 | 0.01520 | 87090 | 266903 | 4831 | 11309 | 385 | 2044 | 2 | 10 | 110498 | 206301 | 5402 | 8373 | 864 | 1758 | 8 | 9 | 52989 | 125191 | 2737 | 5949 | 211 | 791 | 1 | 3 | 59297 | 100813 | 2970 | 4449 | 319 | 677 | 2 | 3 | 163322 | 13250 | 29 | Crown Agencies | manager-customer-experience |
2021 | Manager, Customer Experience | 122267.50 | 244.08 | -0.00820 | 79005 | 244390 | 4263 | 9824 | 393 | 2013 | 3 | 14 | 124223 | 172444 | 5445 | 7703 | 949 | 1719 | 4 | 11 | 48596 | 117238 | 2403 | 5114 | 205 | 766 | 1 | 5 | 66323 | 91662 | 2943 | 4071 | 307 | 652 | 1 | 2 | 163322 | 13250 | 29 | Crown Agencies | manager-customer-experience |
2020 | Manager, Customer Experience | 123283.19 | 261.44 | 0.14740 | 71649 | 205606 | 3886 | 9332 | 403 | 2004 | 3 | 16 | 8681 | 142554 | 405 | 5812 | 80 | 968 | 2 | 8 | 44216 | 105147 | 2181 | 4865 | 215 | 747 | 1 | 6 | 5137 | 81615 | 242 | 3179 | 22 | 412 | 1 | 2 | 163322 | 13250 | 29 | Crown Agencies | manager-customer-experience |
2019 | Manager, Customer Experience | 107447.67 | 194.15 | -- | 115868 | 167098 | 5283 | 7017 | 750 | 1121 | 5 | 6 | | | | | | | | | 70284 | 93688 | 2848 | 3750 | 341 | 480 | 4 | 4 | | | | | | | | | 163322 | 13250 | 29 | Crown Agencies | manager-customer-experience |
Ranking Information
   Each year's salary and raise is compared against various peer groups on the sunshine list
2024 Ranking of $140,612 in Salary
Overall
83,736 out of 377,666 /
78th percentile
Category
5,476 out of 18,725 /
71st percentile
Employer
295 out of 2,580 /
89th percentile
Position
1 out of 1 /
100th percentile
2024 Ranking of 7.6% Raise from 2023 to 2024
Overall
125,238 out of 252,117 /
50th percentile
Category
3,100 out of 8,427 /
63rd percentile
Employer
251 out of 2,242 /
89th percentile
Position
1 out of 1 /
100th percentile
Ranking information by year
YEAR | POSITION | SALARY | BENEFITS | RAISE | SalaryTotalRank | SalaryTotalOutOf | SalaryCategoryRank | SalaryCategoryOutOf | SalaryEmployerRank | SalaryEmployerOutOf | SalaryPositionRank | SalaryPositionOutOf | RaiseTotalRank | RaiseTotalOutOf | RaiseCategoryRank | RaiseCategoryOutOf | RaiseEmployerRank | RaiseEmployerOutOf | RaisePositionRank | RaisePositionOutOf | SalaryGenderTotalRank | SalaryGenderTotalOutOf | SalaryGenderCategoryRank | SalaryGenderCategoryOutOf | SalaryGenderEmployerRank | SalaryGenderEmployerOutOf | SalaryGenderPositionRank | SalaryGenderPositionOutOf | RaiseGenderTotalRank | RaiseGenderTotalOutOf | RaiseGenderCategoryRank | RaiseGenderCategoryOutOf | RaiseGenderEmployerRank | RaiseGenderEmployerOutOf | RaiseGenderPositionRank | RaiseGenderPositionOutOf | MostRecentPositionId | EmployerId | CategoryId | CATEGORY | POSITION_URL |
2024 | Assistant Director, Contact Centre and Customer Experience | 140612.32 | 595.44 | 0.07590 | 83736 | 377666 | 5476 | 18725 | 295 | 2580 | 1 | 1 | 125238 | 252117 | 3100 | 8427 | 251 | 2242 | 1 | 1 | 48539 | 166846 | 3103 | 9257 | 153 | 979 | 1 | 1 | 52221 | 115815 | 1663 | 4317 | 95 | 864 | 1 | 1 | 163322 | 13250 | 29 | Crown Agencies | assistant-director-contact-centre-and-customer-experience |
2023 | Assistant Director, Contact Centre and Customer Experience | 130696.51 | 425.73 | 0.05290 | 84767 | 300570 | 4965 | 13563 | 367 | 2483 | 1 | 1 | 78381 | 222398 | 3411 | 7851 | 1285 | 1834 | 1 | 1 | 50118 | 138237 | 2867 | 7123 | 199 | 946 | 1 | 1 | 38386 | 106323 | 1707 | 3948 | 363 | 711 | 1 | 1 | 163322 | 13250 | 29 | Crown Agencies | assistant-director-contact-centre-and-customer-experience |
2022 | Manager, Customer Experience | 124128.39 | 252.90 | 0.01520 | 87090 | 266903 | 4831 | 11309 | 385 | 2044 | 2 | 10 | 110498 | 206301 | 5402 | 8373 | 864 | 1758 | 8 | 9 | 52989 | 125191 | 2737 | 5949 | 211 | 791 | 1 | 3 | 59297 | 100813 | 2970 | 4449 | 319 | 677 | 2 | 3 | 163322 | 13250 | 29 | Crown Agencies | manager-customer-experience |
2021 | Manager, Customer Experience | 122267.50 | 244.08 | -0.00820 | 79005 | 244390 | 4263 | 9824 | 393 | 2013 | 3 | 14 | 124223 | 172444 | 5445 | 7703 | 949 | 1719 | 4 | 11 | 48596 | 117238 | 2403 | 5114 | 205 | 766 | 1 | 5 | 66323 | 91662 | 2943 | 4071 | 307 | 652 | 1 | 2 | 163322 | 13250 | 29 | Crown Agencies | manager-customer-experience |
2020 | Manager, Customer Experience | 123283.19 | 261.44 | 0.14740 | 71649 | 205606 | 3886 | 9332 | 403 | 2004 | 3 | 16 | 8681 | 142554 | 405 | 5812 | 80 | 968 | 2 | 8 | 44216 | 105147 | 2181 | 4865 | 215 | 747 | 1 | 6 | 5137 | 81615 | 242 | 3179 | 22 | 412 | 1 | 2 | 163322 | 13250 | 29 | Crown Agencies | manager-customer-experience |
2019 | Manager, Customer Experience | 107447.67 | 194.15 | -- | 115868 | 167098 | 5283 | 7017 | 750 | 1121 | 5 | 6 | | | | | | | | | 70284 | 93688 | 2848 | 3750 | 341 | 480 | 4 | 4 | | | | | | | | | 163322 | 13250 | 29 | Crown Agencies | manager-customer-experience |
YEAR | POSITION | SALARY | BENEFITS | RAISE | SalaryTotalRank | SalaryTotalOutOf | SalaryCategoryRank | SalaryCategoryOutOf | SalaryEmployerRank | SalaryEmployerOutOf | SalaryPositionRank | SalaryPositionOutOf | RaiseTotalRank | RaiseTotalOutOf | RaiseCategoryRank | RaiseCategoryOutOf | RaiseEmployerRank | RaiseEmployerOutOf | RaisePositionRank | RaisePositionOutOf | SalaryGenderTotalRank | SalaryGenderTotalOutOf | SalaryGenderCategoryRank | SalaryGenderCategoryOutOf | SalaryGenderEmployerRank | SalaryGenderEmployerOutOf | SalaryGenderPositionRank | SalaryGenderPositionOutOf | RaiseGenderTotalRank | RaiseGenderTotalOutOf | RaiseGenderCategoryRank | RaiseGenderCategoryOutOf | RaiseGenderEmployerRank | RaiseGenderEmployerOutOf | RaiseGenderPositionRank | RaiseGenderPositionOutOf | MostRecentPositionId | EmployerId | CategoryId | CATEGORY | POSITION_URL |
2024 | Assistant Director, Contact Centre and Customer Experience | 140612.32 | 595.44 | 0.07590 | 83736 | 377666 | 5476 | 18725 | 295 | 2580 | 1 | 1 | 125238 | 252117 | 3100 | 8427 | 251 | 2242 | 1 | 1 | 48539 | 166846 | 3103 | 9257 | 153 | 979 | 1 | 1 | 52221 | 115815 | 1663 | 4317 | 95 | 864 | 1 | 1 | 163322 | 13250 | 29 | Crown Agencies | assistant-director-contact-centre-and-customer-experience |
2023 | Assistant Director, Contact Centre and Customer Experience | 130696.51 | 425.73 | 0.05290 | 84767 | 300570 | 4965 | 13563 | 367 | 2483 | 1 | 1 | 78381 | 222398 | 3411 | 7851 | 1285 | 1834 | 1 | 1 | 50118 | 138237 | 2867 | 7123 | 199 | 946 | 1 | 1 | 38386 | 106323 | 1707 | 3948 | 363 | 711 | 1 | 1 | 163322 | 13250 | 29 | Crown Agencies | assistant-director-contact-centre-and-customer-experience |
2022 | Manager, Customer Experience | 124128.39 | 252.90 | 0.01520 | 87090 | 266903 | 4831 | 11309 | 385 | 2044 | 2 | 10 | 110498 | 206301 | 5402 | 8373 | 864 | 1758 | 8 | 9 | 52989 | 125191 | 2737 | 5949 | 211 | 791 | 1 | 3 | 59297 | 100813 | 2970 | 4449 | 319 | 677 | 2 | 3 | 163322 | 13250 | 29 | Crown Agencies | manager-customer-experience |
2021 | Manager, Customer Experience | 122267.50 | 244.08 | -0.00820 | 79005 | 244390 | 4263 | 9824 | 393 | 2013 | 3 | 14 | 124223 | 172444 | 5445 | 7703 | 949 | 1719 | 4 | 11 | 48596 | 117238 | 2403 | 5114 | 205 | 766 | 1 | 5 | 66323 | 91662 | 2943 | 4071 | 307 | 652 | 1 | 2 | 163322 | 13250 | 29 | Crown Agencies | manager-customer-experience |
2020 | Manager, Customer Experience | 123283.19 | 261.44 | 0.14740 | 71649 | 205606 | 3886 | 9332 | 403 | 2004 | 3 | 16 | 8681 | 142554 | 405 | 5812 | 80 | 968 | 2 | 8 | 44216 | 105147 | 2181 | 4865 | 215 | 747 | 1 | 6 | 5137 | 81615 | 242 | 3179 | 22 | 412 | 1 | 2 | 163322 | 13250 | 29 | Crown Agencies | manager-customer-experience |
2019 | Manager, Customer Experience | 107447.67 | 194.15 | -- | 115868 | 167098 | 5283 | 7017 | 750 | 1121 | 5 | 6 | | | | | | | | | 70284 | 93688 | 2848 | 3750 | 341 | 480 | 4 | 4 | | | | | | | | | 163322 | 13250 | 29 | Crown Agencies | manager-customer-experience |
YEAR | POSITION | SALARY | BENEFITS | RAISE | SalaryTotalRank | SalaryTotalOutOf | SalaryCategoryRank | SalaryCategoryOutOf | SalaryEmployerRank | SalaryEmployerOutOf | SalaryPositionRank | SalaryPositionOutOf | RaiseTotalRank | RaiseTotalOutOf | RaiseCategoryRank | RaiseCategoryOutOf | RaiseEmployerRank | RaiseEmployerOutOf | RaisePositionRank | RaisePositionOutOf | SalaryGenderTotalRank | SalaryGenderTotalOutOf | SalaryGenderCategoryRank | SalaryGenderCategoryOutOf | SalaryGenderEmployerRank | SalaryGenderEmployerOutOf | SalaryGenderPositionRank | SalaryGenderPositionOutOf | RaiseGenderTotalRank | RaiseGenderTotalOutOf | RaiseGenderCategoryRank | RaiseGenderCategoryOutOf | RaiseGenderEmployerRank | RaiseGenderEmployerOutOf | RaiseGenderPositionRank | RaiseGenderPositionOutOf | MostRecentPositionId | EmployerId | CategoryId | CATEGORY | POSITION_URL |
2024 | Assistant Director, Contact Centre and Customer Experience | 140612.32 | 595.44 | 0.07590 | 83736 | 377666 | 5476 | 18725 | 295 | 2580 | 1 | 1 | 125238 | 252117 | 3100 | 8427 | 251 | 2242 | 1 | 1 | 48539 | 166846 | 3103 | 9257 | 153 | 979 | 1 | 1 | 52221 | 115815 | 1663 | 4317 | 95 | 864 | 1 | 1 | 163322 | 13250 | 29 | Crown Agencies | assistant-director-contact-centre-and-customer-experience |
2023 | Assistant Director, Contact Centre and Customer Experience | 130696.51 | 425.73 | 0.05290 | 84767 | 300570 | 4965 | 13563 | 367 | 2483 | 1 | 1 | 78381 | 222398 | 3411 | 7851 | 1285 | 1834 | 1 | 1 | 50118 | 138237 | 2867 | 7123 | 199 | 946 | 1 | 1 | 38386 | 106323 | 1707 | 3948 | 363 | 711 | 1 | 1 | 163322 | 13250 | 29 | Crown Agencies | assistant-director-contact-centre-and-customer-experience |
2022 | Manager, Customer Experience | 124128.39 | 252.90 | 0.01520 | 87090 | 266903 | 4831 | 11309 | 385 | 2044 | 2 | 10 | 110498 | 206301 | 5402 | 8373 | 864 | 1758 | 8 | 9 | 52989 | 125191 | 2737 | 5949 | 211 | 791 | 1 | 3 | 59297 | 100813 | 2970 | 4449 | 319 | 677 | 2 | 3 | 163322 | 13250 | 29 | Crown Agencies | manager-customer-experience |
2021 | Manager, Customer Experience | 122267.50 | 244.08 | -0.00820 | 79005 | 244390 | 4263 | 9824 | 393 | 2013 | 3 | 14 | 124223 | 172444 | 5445 | 7703 | 949 | 1719 | 4 | 11 | 48596 | 117238 | 2403 | 5114 | 205 | 766 | 1 | 5 | 66323 | 91662 | 2943 | 4071 | 307 | 652 | 1 | 2 | 163322 | 13250 | 29 | Crown Agencies | manager-customer-experience |
2020 | Manager, Customer Experience | 123283.19 | 261.44 | 0.14740 | 71649 | 205606 | 3886 | 9332 | 403 | 2004 | 3 | 16 | 8681 | 142554 | 405 | 5812 | 80 | 968 | 2 | 8 | 44216 | 105147 | 2181 | 4865 | 215 | 747 | 1 | 6 | 5137 | 81615 | 242 | 3179 | 22 | 412 | 1 | 2 | 163322 | 13250 | 29 | Crown Agencies | manager-customer-experience |
2019 | Manager, Customer Experience | 107447.67 | 194.15 | -- | 115868 | 167098 | 5283 | 7017 | 750 | 1121 | 5 | 6 | | | | | | | | | 70284 | 93688 | 2848 | 3750 | 341 | 480 | 4 | 4 | | | | | | | | | 163322 | 13250 | 29 | Crown Agencies | manager-customer-experience |
YEAR | POSITION | SALARY | BENEFITS | RAISE | SalaryTotalRank | SalaryTotalOutOf | SalaryCategoryRank | SalaryCategoryOutOf | SalaryEmployerRank | SalaryEmployerOutOf | SalaryPositionRank | SalaryPositionOutOf | RaiseTotalRank | RaiseTotalOutOf | RaiseCategoryRank | RaiseCategoryOutOf | RaiseEmployerRank | RaiseEmployerOutOf | RaisePositionRank | RaisePositionOutOf | SalaryGenderTotalRank | SalaryGenderTotalOutOf | SalaryGenderCategoryRank | SalaryGenderCategoryOutOf | SalaryGenderEmployerRank | SalaryGenderEmployerOutOf | SalaryGenderPositionRank | SalaryGenderPositionOutOf | RaiseGenderTotalRank | RaiseGenderTotalOutOf | RaiseGenderCategoryRank | RaiseGenderCategoryOutOf | RaiseGenderEmployerRank | RaiseGenderEmployerOutOf | RaiseGenderPositionRank | RaiseGenderPositionOutOf | MostRecentPositionId | EmployerId | CategoryId | CATEGORY | POSITION_URL |
2024 | Assistant Director, Contact Centre and Customer Experience | 140612.32 | 595.44 | 0.07590 | 83736 | 377666 | 5476 | 18725 | 295 | 2580 | 1 | 1 | 125238 | 252117 | 3100 | 8427 | 251 | 2242 | 1 | 1 | 48539 | 166846 | 3103 | 9257 | 153 | 979 | 1 | 1 | 52221 | 115815 | 1663 | 4317 | 95 | 864 | 1 | 1 | 163322 | 13250 | 29 | Crown Agencies | assistant-director-contact-centre-and-customer-experience |
2023 | Assistant Director, Contact Centre and Customer Experience | 130696.51 | 425.73 | 0.05290 | 84767 | 300570 | 4965 | 13563 | 367 | 2483 | 1 | 1 | 78381 | 222398 | 3411 | 7851 | 1285 | 1834 | 1 | 1 | 50118 | 138237 | 2867 | 7123 | 199 | 946 | 1 | 1 | 38386 | 106323 | 1707 | 3948 | 363 | 711 | 1 | 1 | 163322 | 13250 | 29 | Crown Agencies | assistant-director-contact-centre-and-customer-experience |
2022 | Manager, Customer Experience | 124128.39 | 252.90 | 0.01520 | 87090 | 266903 | 4831 | 11309 | 385 | 2044 | 2 | 10 | 110498 | 206301 | 5402 | 8373 | 864 | 1758 | 8 | 9 | 52989 | 125191 | 2737 | 5949 | 211 | 791 | 1 | 3 | 59297 | 100813 | 2970 | 4449 | 319 | 677 | 2 | 3 | 163322 | 13250 | 29 | Crown Agencies | manager-customer-experience |
2021 | Manager, Customer Experience | 122267.50 | 244.08 | -0.00820 | 79005 | 244390 | 4263 | 9824 | 393 | 2013 | 3 | 14 | 124223 | 172444 | 5445 | 7703 | 949 | 1719 | 4 | 11 | 48596 | 117238 | 2403 | 5114 | 205 | 766 | 1 | 5 | 66323 | 91662 | 2943 | 4071 | 307 | 652 | 1 | 2 | 163322 | 13250 | 29 | Crown Agencies | manager-customer-experience |
2020 | Manager, Customer Experience | 123283.19 | 261.44 | 0.14740 | 71649 | 205606 | 3886 | 9332 | 403 | 2004 | 3 | 16 | 8681 | 142554 | 405 | 5812 | 80 | 968 | 2 | 8 | 44216 | 105147 | 2181 | 4865 | 215 | 747 | 1 | 6 | 5137 | 81615 | 242 | 3179 | 22 | 412 | 1 | 2 | 163322 | 13250 | 29 | Crown Agencies | manager-customer-experience |
2019 | Manager, Customer Experience | 107447.67 | 194.15 | -- | 115868 | 167098 | 5283 | 7017 | 750 | 1121 | 5 | 6 | | | | | | | | | 70284 | 93688 | 2848 | 3750 | 341 | 480 | 4 | 4 | | | | | | | | | 163322 | 13250 | 29 | Crown Agencies | manager-customer-experience |
Since 1996, there have been no other people on the Sunshine List from this employer other than
Since 1996, there have been no other people on the Sunshine List with this position other than Chris Cover in 2024.